Service contract
This warranty program is administered by the SONXPLUS Group Inc.
PEACE OF MIND KIT
***** The kit must be purchased at the same time as the product *****
The advantages offered will be as follows:
- No estimate costs for the client
- Product uninstallation and reinstallation offered free of charge at the customer's premises
- No transport costs for sending to the repair shop
- Loan of equipment for the duration of the estimate and the exchange decision
- Full and 100% guarantee of the remote control of the device for the duration of the service offered
- Product wiring is guaranteed for life, provided it has been installed by a SONXPLUS technician-installer.
- Products of $ 300 and less will be replaced free of charge, following an evaluation that they have not been abused.
- Products of $ 300 and more will be replaced free of charge during an evaluation of a major repair valued at more than 20% of the value of the product purchased. For computer products in this category, note that software and programming are excluded.
- When a product is replaced, we will replace it with a product with equivalent or similar characteristics and functions, although it is not necessarily of the same brand.
Please contact the store where the purchase was made for all requests. In the event that the store is closed, please contact customer service.
Customer Service
419 rue Denison Ouest, Granby, Quebec, J2G 4E9
Phone: 1-855-777-3312