Piece of mind - Protex
- No estimate fees for the client.
- Uninstallation and reinstallation of the product for free at the client’s home.
- No transportation fees to send the product out for repairs.
- Equipment will be loaned for the entire duration of the estimate and exchange process.
- 100% guarantee for the remote for the duration of the service contract.
- Cables are guaranteed for life, as long as they were installed by a SONXPLUS technician.
- Products of $300 or less will be replaced at no cost following an evaluation to ensure they were not incorrectly used.
- Products of $300 or more will be replaced for free when the costs of repairs are evaluated at more than 20% of the value of the product purchased. For IT products, please note that software and programs are excluded.
- A product will be replaced by a product of equivalent or similar nature even though it might not be the same brand.
This package must be purchased at the same time as the product.
For any questions, please contact your local store.
If this is not possible, contact our customer service department.
425 Denison West, Granby, Quebec, J2G 4E9
This guarantee program is administered by Groupe SONXPLUS Inc.